Below FAQ are some common concerns that may arise before and after purchasing.
If you have other questions, please just send it to info@palsfunriture.com.au.
- All
- Pre Sale Questions
- After Sale Questions
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If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Yes, we offer customization on select pieces. Contact us for more details.
We accept major credit cards, PayPal, Afterpay, and Zip Pay.
Yes, visit our showroom to see our collections in person. Contact us for locations.
Yes, all our prices are inclusive of GST.
Yes, you can place an order by calling us at 0467 596 880.
Yes, we offer assembly services for select items. Additional fees may apply.
Delivery times vary based on location and stock availability. Contact us for estimates.
Yes, we offer bulk discounts for trade and commercial orders. Contact us for details.
We offer a hassle-free return policy. View our full policy on our website.
Yes, we offer flexible payment options through Afterpay and Zip Pay.
After Sale Questions
Please contact us within 48 hours with photos, and we will arrange a replacement or solution.
Yes, exchanges are possible within our return policy period. Contact us for assistance.
If you receive the wrong item, contact us immediately, and we will arrange a replacement.
Contact us with your proof of purchase and details of the issue, and we’ll assist with your claim.
Yes, most of our furniture comes with a manufacturer’s warranty. Check the product details for specifics.
Refunds are typically processed within 5-7 business days after approval.
Depending on the situation, we offer refunds, exchanges, or store credit. View our return policy for details.
Contact our support team with your order details, and we’ll guide you through the process.
We accept returns within 14 days if the item is in as sold condition and in original packaging. Conditions apply.
Cancellations are possible before dispatch. Contact us immediately to check the status.